Accessibility
Commitment
Optymo is committed to making its website and mobile app accessible, in accordance with Article 47 of French Law no. 2005-102 of 11 February 2005, by applying the French accessibility framework (RGAA).
Compliance status
The Optymo website is partially compliant with the French accessibility framework (RGAA 4.1.2). The platform audit was carried out on 22 September 2026 with Ara, the audit tool of the French interministerial digital directorate (DINUM), on a sample of 29 representative pages (user journeys and back office). It shows a compliance rate of 99%: 69 criteria compliant, 1 non-compliant and 36 not applicable. The non-compliant criterion (13.3) concerns legal documents published as PDF without an accessible version: they are now provided in HTML.
Report an issue
If you cannot access content or a service, contact customer service through Help and contact, or write to contact@optymo.fr, to obtain an accessible alternative. If you do not receive a satisfactory answer, you may refer the matter to the Défenseur des droits (www.defenseurdesdroits.fr) or write free of charge to: Défenseur des droits, Libre réponse 71120, 75342 Paris CEDEX 07, France.
Report an accessibility issue